Crackberries strike again! Monday’s three hour BlackBerry blackout serves as a reminder to keep our addiction in check. Like last April’s outage Research in Motion (RIM), the maker of BlackBerry, was slow to diagnose and address the issue. As of yesterday afternoon, they were still trying to determine the cause.
This outage continues to solidify my choice to use my Cingular smart phone instead of the Crackberry. I’ve already read about several customers who plan to ditch their Crackberries for smart phones that don’t rely on RIM’s network. Once again, who knows how much this outage cost its customers in business. Two major outages within ten months of each other indicates to me there are problems that need to be addressed.
Was this second blackout in less than a year enough for you to decide to make the switch? Do you think RIM has addressed their issues properly? Did the outage push you into Crackberry rehab?